What time will my order arrive?

All orders will be delivered on the date selected.

 

Same day deliveries are between our normal delivery times : When ordered before 9:30am the day of or in advanced your delivery will be delivered between 9:30am to 6pm.


What area's do you deliver to?

We deliver 50km radius from the Geelong CBD. Along with express shipping AUS wide.

What happens if the recipient isn't home?

If the recipient is not home the box will be left in a safe spot if there is one. If there is no safe spot we will bring the box back with us and a re delivery can occur for an additional fee or pick up is available

 

What happens if I provide the wrong delivery address?

Email us to let us know however, if we have delivered it at this point we take no responsibility for this mistake. If you would like it to be re delivered to the correct address we require an additional 50% charge of the original cost price, including the delivery cost.

 

 

Do you deliver on weekends & public holidays?

 

Yes we delivery Monday - Sunday

 

 

Can we customise boxes?

 

Yes, along with our set boxes we give you the opportunity to customise your own box.

 

If you wish to customise one of our existing boxes you must email us prior to discuss if possible.. Additional fees may apply 

 

 

 

 

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