FAQs/Shipping Info

How much is delivery?
The delivery rate is calculated based on location in the checkout. 
What happens if I want to cancel my order?
Please email hello@dreamdessertboxes.com.au for any cancellations 48 prior to the scheduled delivery date. All money will be refunded less the cancellation and administration fee of 50% of the final price paid per order.
Unfortunately, we cannot refund orders if they have not been cancelled more then 48 hours prior to delivery.
What methods of payment do you accept?
Credit Card & Afterpay.
Do you deliver on weekends?
We operate every weekend – Both Saturday & Sunday.
What time will my delivery arrive?
All orders will be delivered on the day selected – Saturday or Sunday.
What happens if the recipient is not home?
If the recipient is not home the box will be left in a safe spot if there is one. If there is no safe spot, we will bring the box back with us and a re-delivery can occur for an additional fee or pick up is available.
What areas do you deliver to?
We deliver throughout Geelong & The Surf Coast.